By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions.
Joining is free and no initial purchase is required in order to become a Grasshopper Club Member. To become a valid Member, you must complete the enrolment process by providing complete and accurate information. You will then be responsible for creating a 4-digit pin to login to your Grasshopper Club account.
In order to enroll in the Club, you will have to register and create an Account with us and provide your name, phone number, and 4-digit PIN. You agree not to let any third party use your account. You are responsible for any and all activity that occurs on your Account. If you suspect any unauthorized use of your Account, you must notify us immediately. You agree to provide us with correct and complete Account information.
If Grasshopper Cannabis determines that a Grasshopper Club Member has abused any of the Club’s privileges or fails to comply with any of the Club’s Terms, Grasshopper Cannabis in its sole discretion, can take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Club, revoking any or all of the points in such Club Member’s Account, and/or revoking the Club Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to Grasshopper Cannabis.
Points will not be awarded if in Grasshopper Cannabis’s opinion the merchandise purchased will be used for resale or commercial use and any points awarded on such purchases will be forfeited.
Discount offers do not apply to items on sale/clearance.
Member Rewards may be subject to change depending on inventory quantities. Rewards adjustments are announced 30 days before the change date to allow customers to redeem a prize they are already offered.
You can only collect 1 reward per visit.
Membership is only available to individuals above the age of 19.
Club Members are responsible to advise Grasshopper Cannabis of any change to their contact information. Grasshopper Cannabis will not be responsible for any communication not received by a Club Member, provided that Grasshopper Cannabis sent such communication to the contact information then on file from such Club Member.
Points are reduced to zero upon closure of a Membership.
All cannabis product is final sale.
All unopened and unused non-cannabis product that has been purchased through our online store is available for refund within 14-days of purchase. Product must be in original packaging and customer must have copy of receipt. Sale or clearance items are final sale unless deemed defective.
Any unpaid and uncollected online orders will be cancelled and refunded after 48 hours.
HOW TO RETURN:
To return a product, please contact our sales team at email@example.com or phone us at 905-885-8778. Please have your name and order number ready. Once the product is returned, we will credit the original payment method used for purchase.
For more information, please contact firstname.lastname@example.org
Thank you for shopping with us.
PERSONAL INFORMATION WE COLLECT
We collect and maintain different types of personal information in respect of the individuals with whom we interact. This includes:
WHEN YOU VISIT GRASSHOPPERCANNABIS.COM
We may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address, what country you are from, time spent on one of our webpages, bounce rates, pages visited, content consumption, and other e-commerce metrics including products viewed, products placed in carts, cart size, abandoned carts. We use this information to monitor our website's performance (such as number of visits, average time spent, page views) and for our business purposes (such as improvements to our website).
We may place a 'cookie' on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the website so that we can better understand your use of our website so that we can customize and tailor the website to better meet your needs. Most web browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either: (i) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (ii) automatically prevent the placing of a cookie on your hard drive. It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on the website.
Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Grasshopper Cannabis is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
THIRD PARTY WEBSITE TRACKERS
Finally, we may use other third-party trackers such as Google Tag Manager, Facebook Custom Audience and Facebook Connect for the same purposes that we use Google Analytics (as explained above).
WHY DO WE COLLECT PERSONAL INFORMATION?
Grasshopper Cannabis collects personal information to enable us to manage, maintain, and develop our operations, including for example:
Please note that our video surveillance systems may collect your personal information when you attend our retail and other locations. Such collection is done:
HOW DO WE USE AND DISCLOSE YOUR PERSONAL INFORMATION?
We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
WHEN DO WE DISCLOSE YOUR PERSONAL INFORMATION?
We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf.
Finally, your personal information may be disclosed:
HOW IS YOUR PERSONAL INFORMATION PROTECTED?
Grasshopper Cannabis will endeavour to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. Unfortunately, we cannot guarantee complete security: (i) unauthorized access, use, or disclosure, (ii) hardware or software failure, and (iii) other events may potentially compromise the security of your personal information.
The security of your personal information is important to us, please advise our team immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
QUESTIONS OR CONCERNS